Care Instructions

Each item from Aeropablo Designs is hand-fabricated from food-grade stainless steel. To maintain the polished surface of the steel, remove fingerprints with a soft cloth. To clean, hand wash with a gentle dishsoap, rinse well, and dry with a soft cloth. If your item has fabric details, do not submerge in water and do not put in dishwasher. The fabric has been treated with a water-resistant coating, and can be wiped clean with a damp cloth.

Teapots are for brewing and serving only, not for heating water. Do not place teapot on heat source.

Purchasing

Many of our items are available for purchase online through our Etsy Store and in person at seleted shows. If you wish to purchase an item directly, please contact us by phone or email. Payment may be made by credit card (Visa, MasterCard, or American Express). If you would like to use a different form of payment, pleas contact us for specific instructions.

Shipping Info

Items are shipped within the United States via UPS or USPS and include tracking and insurance. Shipping charges reflect 5% of the retail cost. Orders shipped within North Carolina are subject to 7.25% sales tax. For International Orders, please contact us for shipping rates.

Order processing time is subject to item availability. In most cases, your order will be shipped once payment has been received. Due to the handmade nature of our products, occasionally an item is out of stock. We strive to fill your order as quckly as possible, while maintaining a high production standard. Please contact us if you have questions about availability.

Returns/Exchanges/Damage

All sales are final. If an item is defective or damaged in transit, please contact us within 10 business days of receipt to arrange replacement.

Wholesale

Aeropablo Designs welcomes wholesale orders. Please contact us for more information on ordering and minimums.